In a world where there is almost too much choice no matter whether online or offline, customers are being pushed to educate themselves on the nittiest details and differences between products before each purchase.
No matter whether your customers looking for a piece of technology, a fashion item, a DIY tool or a new car – our digital customer advice solutions helps them to get the right thing easier, faster, and more fun.
One advantage of traditional brick-and-mortar stores is that consumers are already there at the point of action. This provides the opportunity to impress the buyer with relevant information about a particular product or brand. With a wealth of information presented through an intuitive touchscreen interface allows potential buyers to closely engage with your brand and products – and not those of competitors.
With our innovative service for retailers and brands customers can request a personal consultation with exceptionally well-trained and helpful experts at the touch of a button.
Did you know? 59% of German online shoppers miss the personal advice on the Internet. This is because too few dealers and manufacturers have thought about personal customer service on the Web so far. Chatbots are no alternative to a personal consultation in our opinion so far. With face:connect WEB website visitors can easily connect with a personal contact person – and this even 24 hours a day, 7 days a week.
With our digital advice solutions for the point of sale as well as eCommerce we support companies on their way of the digital transformation.
Kay is an experienced CEO/CMO and worked for 12 years in his earlier founded company. He is strongly skilled and networked in retail markets campaign management and ran countless sales promotion campaigns and projects for consumer goods industry like Acer Computers, Garmin, Hasbro, Philips TV and many more.
Daniel is a first class software engineer with more than 17 years experience in web technologies and cloud solutions. Also some well known iOS and MacOS Apps are on his credit. He created software for image processing, data storage and A/V processing web systems. He is also a certified Linux professional.
Norman was working on retail market projects for some of the largest consumer electronic companies in his earlier founded company. He is a Qualified Economist and also a strongly skilled software architect and design expert with more than 12 years experience. He created several Open Source packages for PHP and node.js.
By submitting your personal data, you consent to receiving email communications from kumkju GmbH & Co.KG. You may opt-out of receiving further email communications at any time. See our Privacy Policy
© 2023 kumkju.com. All rights reserved, kumkju GmbH & Co.KG