Customers of Saturn Berlin Köpenick who need help with that big choice of network products available in the store can now ask a TP-Link specialist just by using a direct remote connection. face:connect POS is the first digital customer service at These customer service consultants called remote product experts can show and explain different, alternative and complementary network products, give help for device setup and purchase recommendations. This entire service is available up to seven days a week. As a result TP-Link have a much higher coverage of consultancy service and a stronger visibility of its brand than any other competitor in the store. This innovative digital consultation solution works on high definition consulting kiosks and consists of various services like video playback, a digital product catalog, and that unique live video chat with the help of real product experts.
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