kumkju Updates

How you ensure a multilingual customer service in retail stores

By April 12, 2018 No Comments
Virtual Shelf


Multilingual customer service is one of the key features of face:connect POS

Depend on the country of usage each language of the consulting kiosk interface can be set as a default. But sometimes it is necessary or useful to equip the kiosks with additional languages to ensure a multilingual customer service. All you have to do is to set the desired languages in the backend panel of our web-based administrator interface.

Customers using the consulting kiosks then can choose the language they prefer and enjoy a very new experience while the Virtual Shelf shows all the details in the language your customers clearly understand.

Consultation staff multilingual

Especially in urban areas with a large share of people from across the world it is useful to provide personal consultation services in different languages which is mostly not provided by stores. Against this background we also provide multilingual remote product experts on request who can explain products and services in the same language they speak. Doubtless this is a powerful advantage for potential buyers and ensures an increasing sympathy with your brand.


More information needed? Give us a call on +49-(0)33439-57 99 14 or email us.