Improve customer experience with your brand.
face:connect POS ensures that customers today are engaged in your dialogue.
STAND OUT FROM YOUR COMPETITORS
Differentiate your offering with fresh solutions that tap into what customers really want and need to ensure you are the one they remember and care about. Make your competition irrelevant.
INFLUENCE PURCHASE BEHAVIOUR
Provide your customers with personal advice to transform curiosity into solid interest and an intention to buy, even seven days a week if required. Make it easy for people to make up their minds.
Accelerate your sales growth across all channels through the enhanced customer dialogue provided by our streamlined digital customer assistance tools. Make expansion and growth easy and reap the rewards.
SUPPORT YOUR BRAND COMMUNICATIONS STRATEGY
Increase brand awareness and trust by putting customers directly in touch with real experts through human and interactive digital signage to provide the information they need. Make your brand memorable for the way it communicates.
INTRODUCE A NEW LEVEL OF CUSTOMER EXPERIENCE
Create memorable interactions through innovative advice solutions in real-time using human and truly interactive digital signage. Make your customer experience something so great people will talk about it.
PRESENT YOUR FULL RANGE OF PRODUCTS IN LIMITED SPACE
Present your full range even in stores with limited presentation space. You can also ensure everything is up to date and reduce printing costs by eliminating the need for brochures, information sheets, and product catalogues.
Digital & Flexible
Qualitative product advice and customer support via real-time video communication directly from the kumkju customer center.
Instead of equipping every single store with staff each operator is responsible for several POS
Savings of personnel costs, especially for sales promotions
Each kiosk is a direct touchpoint for customers
Discharge of marketing and sales
Real experts from the manufacturer direct at the POS
Reduction of planning efforts and costs
“With more than 21 years of experience in network products and more than 23.000 employees worldwide, network specislists TP-Link are happy to be working with kumkju.”
When a customer stays or moves in front of the kiosk all content will stop and an active approach will start by using an appropriate video.
We provide full control with different access permissions for all of the kiosks to manage clients, kiosks, projects, products and agents.
The digital product catalog supports multiple languages. The personal customer service is also multilingual on request.
We take care of the right operators and select them according to a special selection procedure.
Conception, production and implementation of entire digital brand worlds at the POS with digital shop-in-shop solutions.
Get our one-stop services for a great price
We take care of everything so you and your distributors are without organisational stress throughout the entire collaboration.
You can choose between our user-friendly predefined content design based on your existing corporate identity or a custom design – the more exclusive alternative for a fully optimised brand experience.
We organize prompt transportation to individual retailers on behalf of the client. If a contract expires, we also take care about the return shipment.
We provide remote content management services from a central point. All you need to do is provide that high-quality content to promote your products – we will take care of the rest.
Installation & Assembly
We agree dates for the installation and assembly of face:connect POS-Kiosks in advance. The retailer is given a brief introduction before confirming everything is working properly by signing the installation log.
Hardware & Software
We provide the hardware components you need according to your individual situation and requirements. Small 11-inch wall or table-mounted touchscreens up to 98-inch systems: everything is easy to integrate, provided ready to use and fully licensed.
We can upload your content simultaneously across all devices or put different content on each device. Content can include product videos (we recommend Full-HD), product photos, technical specifications, and more.
Maintenance & Replacement
You do not need to worry about extensive maintenance and replacement costs: our kiosk systems are proven to operate 24/7. In an unexpected case of a fault, don´t worry: we´ll ensure it´s ready to use again within just five working days.
Training of Product Experts
We know how important it is that face:connect POS is supported by the best operators, so we also manage the recruitment process. We also analyse training content to ensure all operators are well prepared to communicate customer benefits.