Real-time product consultation
Our Product Experts show and explain different, alternative or complementary goods of your brand by using our video-chat solution. Any time a customer needs help he can ask an product advisor on demand. Let your customers speak to a friendly face and offer a real-time consultation direct at your product display.
Stop leaving your customers alone, start with a reliable and permanent consultancy performance at the Point of Experience.
“With more than 21 years of experience in network products and more than 23.000 employees worldwide, network specislists TP-Link are happy to be working with kumkju.”
Present your products physically and extend your showcasing virtually by a digital product catalogue presented on our Touchscreen Displays. Store visitors can easily browse all of your goods and see detailed information.
With a digital catalogue placed in a store you provide a lot more product information a package can ever supply.
Active Customer Approach
When a customer stays or moves in front of the kiosk all promotion or product videos will stop and an active approach will start by using an appropriate video.
Of course these videos can be produced customized to meet your needs and expectations.
Web-based administrator interface
We provide full control for all of the kiosks to manage clients, kiosks, projects, products and agents. Remote product experts, Key Account Manager, Project coordinator etc. have a web-based administrator interface with different access permissions.
A multilingual digital product catalog and
personal advice in one place
For our live video consultation we provide highly trained and qualified product advisers who help your customers
to find the right product of your assortment. As an alternative kumkju appreciates your own experts.
It´s easy to work with us
Simply supply us with the following information. We take care of the rest and keep everything simple for your distribution partners.
Select Preferred Retailers
We help you select the retailers where kumkju kiosks should be installed based on criteria such as customer footfall, sales volume and location. Your sales team can
then clarify details such as the exact location on-site.
Provide Product Information
You provide the product information, e.g. the videos, pictures and technical data, that the kiosk should display, as well as content to be displayed in attraction mode. We then transfer the data to the kiosks.
Supply Training Material
Regardless of who provide the experts; you should provide them with the product insights they need to support potential customers through our simple online training tool. Make sure your materials cover the essential benefits and we’ll do the rest.